Policies & legal
Clear policies. Confident bookings.
Review the policies that apply to our website, quotes, bookings, payments and residential cleaning services.
Privacy Policy
How Structured Space Cleaning handles personal information.
Read policy →Website Terms of Use
Terms that apply when using the Structured Space Cleaning website.
Read policy →Payment Policy
Payment terms, methods, overdue accounts and refunds.
Read policy →Cancellation & Rescheduling Policy
Notice, late cancellations, public holidays and safety rescheduling.
Read policy →Satisfaction Guarantee
How service concerns, re-cleans and remedies are handled.
Read policy →Complaint Resolution Procedure
How to raise a concern and how SSC will review it.
Read policy →Client Care Standards
The service, conduct, privacy and safety standards clients can expect.
Read policy →Referral Program
Referral eligibility, discounts and fair-use conditions.
Read policy →